Hong Kong welcomes visitors to its shopper's paradise! Our Shopping Guide outlines how to shop wisely and best enjoy the city's goods and services.

Always keep an eye open for the QTS logo

The Hong Kong Tourism Board’s Quality Tourism Scheme (QTS) is the perfect way to ensure that your hard earned cash is well spent. Shops and restaurants participating in the scheme are regularly checked on the likes of customer service, accurate pricing and in supplying quality products. Only the QTS shops with have this sign on the windows. Contact the Hong Kong Tourism Board with enquiries at 2508 1234.

Play it safe

Hong Kong has fleets of large shopping malls and stores, which are reputable and trustworthy, selling quality products and services to customers. If anything goes wrong with the goods you have purchased, keep the receipt and you may normally exchange the product for a new one within seven days.

Price check and bargain hard

If you prefer to shop at independent stores, always check the prices before making a purchase and attempt to bargain. If you feel pressured in any way, just walk away. And if you have any sneaking suspicions about the price, take a picture of the product or jot down their shop address, and contact the Consumer Council.

Call the Consumer Council if you are ripped off

If for some reason you are ripped off, for instance if the goods or services do not correspond to their descriptions or if you are dissatisfied, you may contact the Consumer Council at 2929 2222. More information on the procedures is provided at   http://www.consumer.org.hk.